The right technology platform unites and optimizes every segment of the value chain, transforming current processes and uncovering and energizing new and more efficient ways of doing business – keeping customers and personnel happy. Business process management (BPM) is a core task of intelligent organizational design that contributes to operational excellence. We design and develop intelligent, tailor-made and customizable, scalable business process to support business activities. The obtained processes can then be further automated such that workflows became applications that maximise the collaboration between organization’s roles and that facilitate the way data are handled.